Cubacel Tur
Tourist SIM cards for reliable connectivity during your stay in Cuba
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Our Guide to Cubacel Tur
Cubacel Tur provides tourists with a local Cuban number (+53) that includes data, voice minutes, and SMS, avoiding high international roaming costs. This service ensures reliable connectivity throughout your stay in Cuba.
What's Included
Cubacel Tur plans come in several variants designed for different trip lengths and needs:
| Plan | Validity | Data | Minutes | SMS | Notes |
|---|---|---|---|---|---|
| Cubacel Tur Plus | 30 days | 10 GB | 100 min | 100 SMS | Includes free Facebook / WhatsApp access |
| Cubacel Tur Basic | 30 days | 1 GB | 20 min | 20 SMS | Might not always be offered* |
Additional data top-ups can be purchased later through authorized distributors, though extra minutes and SMS typically cannot be added to existing plans.
Ordering and Payment
Order your Cubacel Tur SIM card right here on CubaConnect before you travel and be ready to connect as soon as you land in Cuba!
Simply provide your passport details and arrival date during checkout. Once payment is complete, you’ll receive an instant confirmation with a reference code. Bring it with you to pick up your SIM card easily when you arrive in Cuba.
Pickup Locations and Hours
After arriving in Cuba, collect your SIM card at any of these Cubacel Tur or ETECSA pickup points:
Havana – José Martí International Airport
Varadero International Airport
Other Airports
ETECSA Commercial Offices
Alternative Pickup
Pickup and Activation Process
Bring your passport and order reference code to the pickup location
Staff verifies your details against the order information
Receive your SIM card and activation instructions
The line activates automatically once picked up and is ready to use immediately
Validity and Extensions
Validity periods start from the moment of activation (pickup):
- Cubacel Tur Plus: 30 days validity
- Cubacel Tur Básico: 7 days validity
Top-ups extend validity for some plans, with a maximum validity period of 90 days from activation.
After expiration, the SIM becomes inactive and unused balance, data, and minutes are lost. You need to purchase a new SIM card for continued service.
Phone and Network Requirements
Your phone must be unlocked (not tied to another carrier) to use Cubacel Tur SIM cards.
Supported Network Bands:
APN Configuration:
Configure your phone's APN (Access Point Name) to "nauta" for mobile data access.
Additional Notes and Tips
The line includes both data and local voice/SMS capabilities, but most recharges only add data to the plan.
Service quality varies by region, with the strongest coverage in major cities and tourist zones.
A single passport typically allows only one active Cubacel Tur line at a time.
The network provides reliable connectivity for calls, messaging, and data usage throughout Cuba.
Support and Contacts
Official Resources:
Need Help?
Contact our customer support team for assistance with your Cubacel Tur purchase and any questions about activation or usage in Cuba.